Deland, Gibson Insurance Associates

Claims - Customer Survey

How are we doing as your Insurance Agent?

We would appreciate your opinions about Deland, Gibson's agency claims service. Please take a couple of moments to complete and submit this survey.

When you called our office to report your claim, did we explain the claim procedures and your
role in the process?: Yes No

Did our agency staff help to expedite the claims reporting process efficiently? Yes No

Did the Deland, Gibson claim staff return your phone calls promptly? Yes No

Was our claims staff helpful in resolving any problems? Yes No

If not, please explain:

How can our agency better serve your insurance claims needs?

Are there any additional comments you would like to make about Deland, Gibson's agency
claims service?

Would your refer us to a friend or co-worker? Yes No

If not, why?

Please enter your name / company name:

Please enter your email address:

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36 Washington Street, Suite 40, Wellesley Hills, MA 02481 - Phone: 781.237.1515